Terms & Conditions

• Exclusivity: The apartments and studio rooms are available for our guests use only
• Servicing: the apartments are only serviced on request. Note this incurs a fee of $50 per day
• Catering: is available on request and charged accordingly
• Minimum stay: There is a two-night minimum stay for bookings including a Friday or Saturday night. Outside weekends we accept bookings of one night; however an additional $NZ95 servicing fee applies
• Inclusions: (like the welcome basket, complementary wine etc) is only available to Penthouse guests booking through the Dome website. It is not available to people staying in studios or people booking through discount channels.
• Sub letting: is illegal and will result in eviction
• Number of guests: Only the guests, specified at the time of reservation, are permitted to stay 'over night'
• Rates: Rates are quoted in New Zealand dollars and are inclusive of 15% Goods and Services Tax
• Smoking: is not permitted inside the apartments and rooms
• Damage, Breakages, Theft and Loss: These are the guests responsibility and will be charged accordingly
• Departure: the property should be left in a similar state to its condition on arrival otherwise we will have to charge for extra cleaning at $ 50 an hour
• Check-out time: is 11:00am by the latest, to allow time to prepare property for next guests
• Disturbance: Any disturbances to other guests or neighbors, including excessive noise, is prohibited and may result in termination of rental and eviction from the premiss
• Guest Parties and Functions: are strictly prohibited, unless previously agreed. Note, extra fees apply to cover additional wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc.

Booking Policy

• Reservation: In order to confirm a reservation, we require a credit card number with expiry date as a guarantee. To confirm your booking a payment of 50% is required at time of booking and the balance is due 7 days prior to arrival. You will receive confirmation containing all relevant information and instructions.
• Payment: We accept Visa, MasterCard and American Express.
• Additional payments: Any catering, cleaning, incidental charges, or service preferences will be charged to the provided credit card.
• Amendments to a confirmed booking: e.g change of dates to a booking, will be at the sole discretion of "The Dome" and will be subject to an Amendment Fee of $50 + GST per change. This additional payment will be taken from the credit card provided prior to your stay.

Cancellation Policy

• 25% of the total cost will be charged if a booking is cancelled between eight and 30 days prior to arrival.
• Should cancellation be received within the seven days prior to arrival there will be a 100% charge for every room night cancelled.
• All cancellations will incur a 10% cancellation fee.